How To Use Facebook Inbox
This app resembles a white lightning bolt on a blue background.
How to use facebook inbox. The main portion of this page the center area is where conversations appear. Monitor all the messages and comments you receive on facebook and instagram. You may have to hover your mouse over the left hand menu to expand it. Doing so will open your facebook messenger to the last tab you had open. Your page inbox is a great tool to help you manage these interactions with your customers.
Step 1 open facebook messenger. It s a house shaped tab in the bottom left corner of the screen. Through the page inbox you are able to read and respond to messages that your business receives through messenger or instagram direct as well as comments on your facebook and instagram posts. First navigate to the messages inbox from your home page by clicking the messages icon it looks like two overlapping word bubbles on the left menu. This will take you to your inbox.
If messenger opens to a conversation first tap the back button in the top left corner of the screen step 3.