How To Use Webex Support

Using the multi session window.

How to use webex support. I have searched the community but those topics are from years ago. If you are currently using the compact icon tray and wish to switch to the csr dashboard or the multi session window see your site administrator. Using webex for remote desktop support hi there i am looking for an answer to the following qeustion. Address employee and customer questions perform fast fixes access remote computers and upgrade software all through the cloud. Contact center webex contact center is a cloud solution for your call center that drives better customer engagement.

How can we get to use webex or other cisco solution to provide remote desktop support the user friendly way like teamvier. Before using webex service. Webex support is a platform for providing your customers remote technical support and service. Steps to use webex meetings. Organizers prepare connection devices such as pc tablet and smartphone download cisco webex.

If you can not install the application of webex meetings you can use webex meetings web browser instead firefox or google chrome is preferred although some functions are limited. Cisco webex platform for virtual meetings and video conferences. Learn how to use cisco webex meetings with the help of verizon enterprise solutions. Join webex meeting from app the webex meetings app is available for both windows and mac computers. Faculty can use webex to bring guest speakers into their classrooms hold virtual office hours provide one on one or group tutorials participate in committee work and much more.

Webex support is a platform for providing your customers remote technical support and service. You can even record lectures or meetings with webex. This cisco webex quick start guide covers starting scheduling joining. Download install webex o computer. For information on how to request a host a ccount webex roles etc please visit the.

You cannot use some remote support features until a customer joins the support session. Hardware as a service get the latest webex collaboration devices with a simple affordable subscription plan. Provide real time support and customer service anywhere in the world. So i am hoping some can answer me with the most. Webex support is most likely to be used for 1 on 1 support sessions.